Business rules analysis is used to identify, express, validate, refine, and organize the rules that shape day-to-day business behaviour and guide operational business decision making.
Estimation is used by business analysts and other stakeholders to forecast the cost and effort involved in pursuing a course of action.
Financial analysis is used to understand the financial aspects of an investment, a solution, or a solution approach.
A focus group is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment.
A metric is a quantifiable level of an indicator that an organization uses to measure progress. An indicator identifies a specific numerical measurement that represents the degree of progress toward achieving a goal, objective, output, activity, or further input.
Observation of activities, also known as job shadowing, involves examining a work activity firsthand as it is performed. It can be conducted in either natural work environments or specially constructed laboratory conditions.
Process analysis assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change.
Process models describe the sequential flow of work or activities. A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part of an enterprise.
Root cause analysis is a systematic examination of a problem or situation that focuses on the problem's origin as the proper point of correction rather than dealing only with its effects.