The Business Analyst's Guide to Running a Customer Journey Workshop
'How do I' Scenarios
Identify what needs to Be Done
Confirm the Information That Has Been Captured
Manage Logistics for Elicitation Activities?
Talk and communicate to executives?
Know When to Verify vs. Validate Requirements?
Understand business rules and business processes?
Manage Different Types of Requirements
Capture Key Requirements
Describe User System Interactions
Determine Who Should Be Involved