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Business Analysis Competency Model

Align training and development with business needs by establishing competency development goals to enable organizations and professionals drive business success.

Not a member? Purchase the Business Analysis Competency Model, below.


A Guide to Developing a Training Plan for Advancing Business Analysis Competencies

The Business Analysis Competency Model® describes the knowledge, skills, abilities, and personal characteristics required for a person to perform effectively as a business analysis professional. Derived from the BABOK® Guide it is a skills assessment tool and a professional development guide. The BABOK® Guide describes the knowledge required to perform business analysis, while the Competency Model addresses the remaining aspects of competency.

  • Identifies 30 Business Analysis performance competencies with behavioural indicators and techniques associated with each level of business analysis performed
  • Assists in understanding the levels of competency in the business analysis profession with mappings of the performance competencies and job profiles to BABOK® Guide Techniques, Tasks, and Underlying Competencies
  • Supports the four levels of IIBA's Multi-Level Competency-Based Certification program by highlighting the key competency components associated with each business analysis task
  • Evaluates current levels against standard levels of performance to understand proficiency levels
  • Lists business analysis career: context, roles, job profiles, career paths, generalist, advanced, specialty and hybrid roles.

Global Standards of the Business Analysis Profession


Business Analysis Standards, Regulations & Best Practices

A Guide to the Business Analysis Body of Knowledge (BABOK® Guide) is the standard for the practice of business analysis and is for professionals who perform business analysis tasks. Recognized globally as the standard of business analysis, it guides business professionals within the six core knowledge areas, describing the skills, deliverables, and techniques that business analysis professionals require to achieve better business outcomes.



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The Business Analysis Competency Model® is an ongoing initiative of the International Institute of Business Analysis™ (IIBA®) since 2010. This comprehensive model is based on research in organizations of various sizes and industries around the globe.

The Competency Model is for IIBA member use only.
A corporate license is required to use the Competency Model in a corporate setting.

Flexible framework with a multitude of uses and strategic priorities


Business Analysis Professionals

Business Analysis Professionals can use this guide to:

  • Apply the six knowledge areas (KAs) from A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) v3. (chapters 3-8), in the context of BA roles and responsibilities performed at all levels of the profession
  • Understand and assess business analysis skill levels against the thirty performance competencies and the different techniques used to demonstrate them
  • Recognize the necessary behavioral indicators that are tied to the development and demonstration of underlying competencies from the BABOK® Guide (chapter 9), to further career development

The Competency Model helps BA Professionals to:

  • Identify the skills, knowledge and behavioral characteristics demonstrated at all levels of the BA Profession
  • Track where they are in their career and provide the information necessary to grow in the profession
Managers utilize the model for needs assessments

Business Analysis Manager/Team Leads

Business Analysis Managers and Team Leads can use this guide to:

  • Understand the different levels of BA performance within their team
  • Identify and assess a skills gap amongst individual BA team members against the performance competencies, techniques, and key behavioral indicators needed to perform successful on the job
  • Facilitate career planning discussions with individual BA team members to assist them with further career development

The Competency Model helps Business Analysis Managers and Team leads to:

  • Understand what to expect when hiring a General Awareness, Practical Knowledge, Skilled, Expert or Strategist Level BA
  • Identify the skills and knowledge gaps of the BA Professional at these levels, to facilitate ongoing performance management, mentoring, coaching and career planning discussions
Organizational and HR Leaders

Human Resource Professionals

Human Resources Professionals can use this guide to:

  • Research role gaps and perform deeper assessments to align roles per industry trends and benchmarks
  • Assist in the recruitment efforts to hire the right skilled level BA Professionals

The Competency Model helps Human Resource Professionals to:

  • Assess training gaps with BA Management
  • Hire the right BA Professionals
  • Understand the value the BA Professional offers
  • Elevate the BA Professional as a leader within the organization

Business Analysis Competency Model Interactive Digital Edition

Gain enterprise access this quantitative assessment guide for resource management, training, and professional development. It provides the understanding of Business Analysis foundational skills, tasks, techniques, and personal characteristics necessary to perform as a business analysis professional.


Not a member? Purchase the Business Analysis Competency Model, below.

Three-part framework for enhanced usability and scalability


Understand the Business Analysis Competency Model

The Business Analysis Competency Model® V4 identifies the behaviours and techniques associated with each level of business analysis, to assist in understanding the levels of competency in the business analysis profession.

Become a Member to Access the Competency Model

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Evaluate Competencies

Provide employees access to the self-assessment tool to evaluate their business analysis competencies. The business analysis self-assessment tool allows team leaders and managers to understand and compare standard levels to current levels of performance, using the foundational business analysis competencies.

Become a Member to Access the Tool

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Workforce Upskilling with the Career Action Plan

Establishing professional development goals is an important step towards effectively developing a career action plan that will help align workforce training and development with business needs. In this step, employees perform a personal SWOT analysis that helps with evaluating key areas that impact their ability to remain relevant and successful.

Become a member to access the Guide

Already an IIBA Member?
IIBA Members Login to Access.

Business Analysis Competency Model Licensing for Corporate Use


Corporate usage is available through IIBA’s Global Corporate Program or a Corporate License purchased from IIBA. A Corporate License or Membership allows usage of the model by organizations that employs business analysis professionals. The Corporate License allows organizations and teams to:

  • Share the model internal to the team and organization
  • Customize The Business Analysis Competency Model for internal corporate usage
  • Use the model as part of your Business Analysis training, development, performance, or HR processes
  • Use the self-assessment and Career Action Guide in your organization or team

* Business Analysis roles within organizations vary and may not align to the exact competencies and indicators in this Competency Model. This Model is based on the role of the Business Analysis as aligned with the BABOK® Guide. For professionals or organizations, the model may need to be tailored to add or subtract competencies that fit and align to the Business Analysis role within your organization.

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