IIBA’s online remote proctored certification exams allow you to take any IIBA exam securely online, on your schedule and from the convenience of your home. As work environments may have firewalls set up, we advise NOT to use your work office or computer for taking your exam. A simple check-in procedure, ID verification and monitoring by PSI-certified proctors ensures the integrity and security of the exam.
Prepare in advance and know what to expect on exam day. Use these key tips and practices for a smooth, stress-free online exam experience. In addition to being offered in the remote online proctored format, CBAP® and CCBA® exams are also offered at PSI Exam Centers.
Have the appropriate government-issued identification ready for check-in and ensure that:
ACCEPTED Identification:
Step-by-step guidance on what to expect on exam day.
Watch the VideoDetailed guide on how to prepare for your online remote proctored exam.
View the GuideIf you have any questions for the IIBA Certification team, please contact us.
Your first name and last name must match exactly in three places: your identification, IIBA and the testing administrator. There can be no differences. If your name does not match your identification, you must notify IIBA. Only IIBA can make the required update for you and can be contacted at certification@iiba.org. All updates must be done at least 1 week before your scheduled exam, or you will not be able to take the exam.
If you are not admitted to the exam due to inadequate identification, you will be required to pay a fee to IIBA in order to reschedule your exam.
The ID must be the original document, current, signed and in western characters.
The following identification is ACCEPTED:
You must schedule your exam at least 48 hours in advance of your preferred date and time, or you will not be able to schedule and will need to select a different exam date.
All IIBA certification exams are offered in Online Remote Proctored format. CCBA and CBAP exams are also offered at PSI Test Centers.
Review the relevant Certification Handbook for scheduling details.
To Launch or Schedule Your Exam
When scheduling an Online Remote Proctored Exam ONLY, you have the option to upload a picture of your Photo ID to the PSI Booking Platform. This allows for pre-verification of the ID and a smoother check-in experience on test day.
You will see an ID Capture step just prior to selecting your exam date and time.
You can complete the upload by choosing one of two methods:
Once you select an option, instructions are included for you to capture your identification image. You may re-take the image as many times as you wish and you may delete or modify the image or related identification information prior to completing your booking.
If you prefer to provide your Photo ID on test day only, and not in advance, you can opt out by clicking the Skip ID Capture button on the ID Capture page of the PSI Booking Platform.
Uploaded ID images are stored securely in compliance with the General Data Protection Regulation (GDPR) and other privacy regulations. They remain in the PSI system for 90 days after test completion, after which they are automatically deleted. You also have the option to remove your uploaded identification through the PSI Booking Platform, which you can connect to by logging in with your IIBA credentials.
All candidates are still advised to bring their Photo ID to their scheduled test session for verification if requested by their proctor.
To Cancel or Reschedule Your Exam:
You must cancel or reschedule your exam at least 48 hours in advance or you will forfeit the exam fee.
Login with your IIBA credentials and select Certification > My Certifications. Click the Schedule and Pass Exam button. This will take you to the PSI exam scheduling page.
Click View My Tests to see your booking. You can then click the Cancel Booking or Re-Book button.
If you miss your scheduled exam date and time without cancelling or rescheduling in advance:
You will be considered a no-show and will forfeit the exam fee or exam rewrite fee you have paid (unless there is an extenuating circumstance). You will need to repay the exam fee or exam rewrite fee to schedule and sit the exam.
Candidates have 12 months from the day IIBA received the exam payment to request a refund.
Refund process within the 12 months eligibility period:
To request a refund of the exam or exam rewrite fee payment:
You may request a modification to the exam procedure due to a disability or other medical condition that may affect your ability to sit the exam.
Any existing scheduled exam must first be cancelled. We cannot apply accommodations to existing scheduled exams.
To request an accommodation, please follow these steps:
Step 1: Before you schedule your exam, email certification@iiba.org and provide a note from your doctor or health care professional. This note must:
If required, IIBA may contact you for additional information to better understand your needs.
IIBA will redact your personal information after it has been reviewed and it will no longer be in the system.
Step 2: IIBA will then contact PSI on your behalf.
Step 3: PSI will email you directly to set up the accommodation. (This can take up to 10 business days.)
Refer to the IIBA Guide to Online Proctored Exams for information on how to prepare, including technical requirements, the System Compatibility Check, and the Tutorial Test, which is available after you schedule your exam and further checks system requirements.
Read the IIBA Guide to Online Proctored Exams to learn about the rules and requirements for identification, login time, security protocols, what is allowed and not allowed during the exam, whether there is a break time for your exam, and how to navigate through the exam format.
These rules apply to you only if you are taking your CCBA ®or CBAP® exam at a PSI Test Center.
NOTE: If you require testing accommodations, please request accommodation(s) prior to scheduling your exam. Consult the Testing Accommodations FAQ for details on submitting a request.
In addition to being offered in the Online Remote Proctored format, the CBAP® and CCBA® exams are also offered at PSI Test Centers. These are the ONLY two IIBA exams offered at Test Centers.
Check-in at Test Centers includes a required metal detection wanding inspection by trained Test Center Administrators (TCAs). This protocol is designed to ensure that no unauthorized devices or items enter the testing area. Those who decline the wanding protocol (and have not been granted an exemption) will be required to reschedule their exam.
For those with metal implants the wand may indicate an alert, and a standard physical security check will follow. If there is an alert upon rescan, and there is no item to disclose, testing can proceed with close monitoring. If a prohibited device is found and the test taker does not provide an explanation, PSI’s security team will determine whether the test taker can sit for the exam.
The wands are American Heart Act Certified. Per PSI, they will not interfere with or harm the operation of any medical device. If test takers opt for an exemption, they must bring documentation from a healthcare provider to the Test Center.