Skip to content
Browse
The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

3. Performing Business Analysis

Organizational Considerations

The Business Analysis Standard

Organizational considerations include topics that influence how senior leaders think about their organizations’ impact on the world around them. These topics are often important societal issues and very important to stakeholders.

There are numerous considerations and some of the most important today are the topics of diversity, equity, inclusivity, and sustainability. Increasingly, stakeholders (including employees and customers) are holding organizations accountable for what they do, how they do it, and the impact they make.

Sustainability

Although there are several definitions of sustainability, they all refer to some version of executing an organization’s business model to meet current needs while preserving or conserving natural resources for future generations. Sustainability also includes optimizing social equity, health, and economic viability to achieve desired outcomes. Business analysis professionals need to apply this view to their work and deliver on the organization’s sustainability objectives.

Diversity, Equity, Inclusivity (DEI)

We live and work in diverse societies, and organizations create products and services for various stakeholders. It can be challenging to create successful outcomes within this complex context. However, the research is clear: building diverse teams leads to greater innovation and better outcomes. Inclusivity means developing a sense of belonging for every member of these diverse teams. The third piece of the puzzle involves equity, where every team member is treated and rewarded fairly.

These concepts can not just be marketing labels but must be incorporated into how teams are built and outcomes delivered. The challenge for business analysis professionals is how best to support and deliver on the organization’s goals in these key areas through their work. For example, consider an initiative to replace desktop computers where the original equipment could be donated to a worthy cause instead of being thrown away. Or, for example, think about how to ensure diverse representation in a workshop focused on creating an innovative new product.