As individuals move along their career progression, their competencies will grow and develop. At each key milestone, the individual will have developed or gained a different level of competency that can be recognized, thus providing a clear differentiation between certification levels. The certification level encourages a BA professional to seek growth through specific learning and development to support them in achieving the desired level. IIBA certification programs will assess and measure an individual's competencies at any given level thus ensuring the BA professional and employer knows what is expected at each level.
Professional certification is a designation earned by an individual identifying that they have demonstrated a standard level of skills, experience, and expertise within their field. Level 2 – CCBA®, and Level 3 – CBAP® are considered professional certifications because they each have a unique work experience requirement to be eligible and the exam tests their application of the competencies required at each level. Level 1 – ECBA™ is a certificate because it does not require work experience, and it only requires professional development hours to be eligible.
Contact information of someone who can validate that you took a course, in the event your application is audited by IIBA, must be entered. If it's an online course, then you may have registered through your company's HR department so you can provide the HR person's contact information instead.
Applications are assessed immediately upon submission. You will not be able to submit your application unless you have met all the eligibility requirements. Once your online application shows that all requirements have been met, you will be able to submit your application. You will immediately receive an email stating that you are either approved OR approved pending audit. If you are approved, the e-mail will contain instructions on paying the exam fee so you can schedule it.
Random application audits are performed for all levels of the core business analysis certification program. Audits include validating the work experience, professional development and references submitted in your application.
If your application notice is "approved pending audit", this means your application will be audited within one month.
Applicants and certification recipients may receive a request on behalf of the IIBA Certification Body to validate any information on their application form and/or recertification application. It is the applicant’s or recipient’s responsibility to obtain and provide verification of any statements made within an application form and/or recertification application.
If your audit is not passed, the reason will be communicated to you via email and your application will not be approved. All fees paid will be forfeited. You may reapply only after you have remedied the reasons for the audit not passing. You may also appeal the Certification Body’s decision to fail the audit of the application by e-mailing firstname.lastname@example.org.
An extenuating circumstance is an event or hardship that would lead you to request an application extension, to reschedule or cancel an exam at no extra charge, or to request an extension to your recertification cycle. More details here.
Unfortunately, your paid exam or exam rewrite fee cannot be transferred to your next application. Therefore, you have 12 months from the day IIBA received your exam payment to request a refund. After such time, you will forfeit your exam or exam rewrite fee payment. To request a refund of your exam or exam rewrite fee, please e-mail email@example.com. Please include a reason for your refund request.
Indicate in the description field for the project that it involves sensitive company information and then provide only as much information as possible without breaching the privacy.
You will be able to reuse the work experience and professional development from your past certification application provided they meet the eligibility requirements for the next level.
Professional Development refers to training and/or education that will assist you in further developing your skills and/or knowledge for a given area.
IIBA does not use or refer to Professional Development Units (PDUs) instead, we use the term Professional Development hours (or PD hours). When applying online, you enter in your professional development hours in the Contact Hours field. Please note: 1 hour of Professional Development = 1 Contact Hour.
Applicants and recipients may be randomly selected for audit to validate work experience, professional development and other information provided when they apply and/or recertify.
ECBA professional development can consist of any of the following activities:
Important Note: The content of these professional development activities must be aligned with the BABOK® Guide v3.0.
For a course to qualify towards the Professional Development requirement, it must meet the following criteria:
All courses that are part of our Endorsed Education Provider (EEP™) program automatically qualify towards the professional development requirement for the certificate or for any certification. This is because they have already been assessed and validated by IIBA to ensure they meet the above criteria.
To verify if any courses already taken are a part of our Endorsed Education Provider (EEP™) program, you can perform a search on our website from within the Education and Training section.
Online courses hold the same weight as classroom courses for the Professional Development (PD) requirement. All courses, whether classroom or online, must meet the professional development criteria for the certification level within the handbook, and you must be able to provide proof of taking the course in case your application is selected for random audit.
Delivering training and general coaching during a training session is considered part of the training being delivered and therefore, cannot be counted as work experience for certification. However, follow-up coaching and consulting outside of the training course for a participant’s specific work situation would count.
The best way to document this, since this type of work may be provided across various organizations is to combine all hours into one project. For the contact information, you will need to provide the name of a person at your organization that can verify that (1) you provide this service to course participants and (2) the number of hours you generally spent providing this service.
There will not be specific exam questions that test on the Perspectives or Underlying Competencies sections.
To complete the application, you must enter, into your application, two references: either a career manager, client (internal or external), or CBAP® recipient. IIBA will only ask for endorsement from your references if your application is selected for a random audit. If your application is selected for a random audit, it is the applicant’s responsibility to do any necessary follow-up to ensure that the references reply to IIBA in a timely fashion.
These references must meet the following conditions:
The available payment methods are as follows:
You have 12 months from the day IIBA received your exam payment to request a refund. After such time, your exam or exam rewrite fee payment will become non-refundable and you will forfeit the payment. To request a refund of your exam or exam rewrite fee, please e-mail firstname.lastname@example.org.
Any fees required to cancel your exam still apply. In some situations, the Exam Cancellation/Reschedule/Missed or Late policy may supersede this policy.
To request a refund of your exam or exam rewrite fee payment, you must first cancel your scheduled exam with PSI, and then e-mail your refund request to the Certification team at email@example.com. Please include a reason for your refund request.
Please note: The application fee for our core BA certifications is non-refundable.
It really depends on the individual. The following, however, are some exam preparation tips:
Note: IIBA does not, in any way, represent that completing the above guarantees success at passing a certificate or certification exam.
IIBA is a not a training provider although we do provide the certification exams. We have Endorsed Education Providers (EEPs™) which are training providers whose courses have been assessed and validated by IIBA to ensure they meet the professional development criteria for certification. Visit the our Education and Training page to find an endorsed provider and/or course that meets your needs. IIBA does not provide EEP and/or endorsed course recommendations
This includes information on verifying system compatibility, exam registration, identification verification procedures, exam rules, cancellation/rescheduling policy and much more.
You start by paying the exam fee in order to be eligible to schedule the exam. Immediately upon paying the exam fee online, you will receive an email confirming payment with instructions and a link to schedule your exam.
The single sign on link provided will direct you to PSI, where at that point you can proceed to schedule your exam.
For the ECBA™, CCBA®, CBAP® exams you need to pay the application fee first, once the application fee is approved you then proceed to paying the exam fee.
The ECBA™, CCBA®, CBAP®, IIBA®-AAC, IIBA®-CBDA and IIBA®-CCA exams are offered via remote online proctoring through PSI so you take it from your own computer. The CCBA®, CBAP® exams are also available at PSI test centres. You can select your option when you schedule your exam.
Please review our policy within our Exam Preparation website.
Please review our exam cancellation and rescheduling policy within our Exam Preparation website.
You must wait for IIBA to receive your exam result from the testing provider and upload it to your IIBA profile before you can pay and schedule your rewrite exam. This may take up to 24 hours from your exam day. As soon as your score is uploaded into your IIBA profile account, you will receive an e-mail from IIBA instructing you on your next steps to pay the exam rewrite fee and to schedule your rewrite of the exam. To schedule your rewrite, you are required to pay the rewrite fee to IIBA first.
Once you have scheduled your exam at a test center, you will receive a confirmation notice via email with the exam logistics almost immediately. In addition, you will receive an appointment reminder via email two days prior to the exam date.
If you experience an error while trying to schedule your exam, please contact firstname.lastname@example.org.
No, it will not affect your admission into the exam.
Yes, it will affect your admission into the exam. Please e-mail email@example.com right away. If you are not admitted to the exam due to inadequate identification, you will be required to pay a fee to IIBA in order to reschedule your exam.
To find out what type of identification is required on the day of your exam, please review our Exam Preparation website.
Food is not permitted during the exam. A clear water bottle is allowed (i.e. no labels on it). If there is more required due to medical reasons, please review the special accommodations procedure within our Exam Preparation website.
There can be issues with compatibility due to corporate firewalls that may restrict access. Always check compatibility using the same computer in the same environment as where you will take your exam. See details on the Exam Information page.
If you miss the exam date without cancelling or rescheduling in advance and paying the necessary fee, you will be considered a no-show and will have to forfeit the exam fee or rewrite fee you already paid, unless there is an extenuating circumstance.
Please refer to the Testing Center Regulations within the Frequently Asked Questions section of the PSI website
IIBA does not provide scores or scoring percentages for any of our certification exams. This is quite common practice for professional certifications provided by professional member associations like IIBA. Performance indicators are provided to help candidates target either their preparation for an exam retake or, their plans to improve performance on the job. They are intended for the candidates’ support not for comparison with other candidates.
You will see your exam results immediately after you submit your exam. Confirmation of your exam result will also be emailed to you by IIBA within 2 business days.
From your exam date, it can take up to 1 business day for IIBA to process your result from the testing provider. Once this is done, you will receive a confirmation e-mail from IIBA.
No, IIBA does not accommodate for translators. For any given language that an IIBA exam is delivered, the expectation is that the candidate is fluent in that language.
These would be considered as extenuating circumstances warranting an extension to recertify, and therefore would be treated as such. Find out more about other applicable extenuating circumstances and the process for requesting an extension.