Skip to content
IIBA.org Exam Preparation

Exam Preparation

ecba-cert-badge ccba-cert-badge cbap-cert-badge cca-cert-badge aac-cert-badge cbda-cert-badge

All IIBA exams are offered as online remote proctored exams that require a desktop or laptop, an internet connection, a working webcam, and microphone. Your location must support Voice Over Internet Protocol (VoIP) in order to complete the exam. Corporate firewalls and VPNs may restrict user access. It is recommended that you use a personal device.

PRIOR TO purchasing your exam, check System Compatibility here: https://home.psiexams.com/static/#/bcheck and review PSI Exams FAQs for specific requirements.

CCBA® and CBAP® exams are also offered at PSI Exam Centers – (live proctored exams) - details are below.

Review the following information for important next steps.

ECBA™, CCBA®, CBAP®, IIBA®-AAC, IIBA®-CBDA and IIBA®-CCA Exams

/

Prior to your Exam
Step 1: Consult the PSI Exams FAQs for the important exam requirements for:
  • PSI Web Delivery – Remotely Proctored Rules:
    • See PSI Exams FAQs for specific requirements such as ID, computer compatibility, etc.
    • Check your computer audio/video and system compatibility here: https://home.psiexams.com/static/#/bcheck
    • View a brief video on PSI Web Delivery Experience

  • PSI Exam Center Regulations – Live Proctored Rules:
    • See PSI Exams FAQs for specific requirements
    • View a brief video on PSI Test Center Experience

Step 2: Schedule your exam.

Login with your IIBA credentials and select Certification > My Certifications. Click the Schedule and Pass Exam button. This will take you automatically to the PSI exam scheduling page. From there follow these steps:

  • Select the “Schedule Exam” button
  • Select language, country where you will be taking the test, and the time zone
  • Select date and time
  • A confirmation will pop-up to verify the date and time
  • Select “Continue” and the Booking (Schedule) is created
  • You will be directed to the “View Details” page to Reschedule, Cancel Schedule or Launch the exam and to read about Security Procedures, Required Identification Documents and Exam Instructions
On the Day of your Exam
Step 1:

Login with your IIBA credentials and select Certification > My Certifications. Click the Schedule and Pass Exam button. This will take you automatically to the PSI exam scheduling page.


Step 2: Before you launch your exam.

Review the information on the PSI page including Security Procedures, Required Identification Documents and Exam Instructions and other information on the page to ensure you are set up for success to launch your exam.

Step 3: Click the Launch Exam button.

Check in following the instructions on the screen. The proctor will then join the session.

Testing Environment Rules, Language

Remote Proctored Exams

Allowed for these Exams:
  • Clear water bottle (i.e. no labels on it)
  • Blank paper (8.5x11”) or white board (8.5x11”) to make notes throughout exam (note: proctor will ask that paper be torn up and whiteboard erased before ending exam)
  • One get up and stretch at desk (i.e. in view of proctor)

For AAC/ECBA/CBDA/CCA Exams:
  • No breaks (i.e. away from proctor view) are allowed for these shorter exams

For CCBA/CBAP Exams:
  • One 15 min. max break (i.e. away from proctor view) is allowed
  • The clock on the exam continues to run and therefore time is being taken away from the 3 or 3.5 hr exam sitting
  • If you are not back within 15 minutes, the exam is considered ‘abandoned’. ‘Abandoned’ means you cannot resume the exam and will forfeit the exam and the fee. To take the exam at a later date, you will have to pay the exam fee again.

    NOTE: If you require more than what is allowed for the exam, you will need to request a special accommodation prior to paying the exam fee as per the steps in the Special Accommodations section on this page.

Exam Centers for CCBA and CBAP
  • Candidates will need to take a break (i.e. outside the testing room) in order to get a drink.
  • 2 sheets of paper (8.5x11”) or a white board will be provided at the start. They will be collected at the end of the exam by the test center administrator.
  • You can take a break (i.e. outside the testing room) but cannot be longer than 15 minutes. The clock continues to run on the exam while you are on break.
  • Upon return from the break, you will be rescreened/checked back into the testing room.

    NOTE: If you require more than the above for the exam, you will need to request a special accommodation prior to paying the exam fee as per the steps in the Special Accommodations section on this page.

    Read the full rules regarding your testing environment at IIBA Certification FAQs

    Currently, the exams are offered in English. CBAP is offered in both English and Japanese.
Cancellation and Reschedule Policy

Exam candidates have 12 months from the day IIBA received an exam or exam rewrite fee to request a refund.

  • After such time, your exam or exam rewrite fee payment will become non-refundable and you will forfeit your payment. This means that in order to schedule and sit the exam, you will need to repay the exam or exam rewrite fee.
  • Refund process within the 12 months eligibility period:
    • To receive a refund of the exam or exam rewrite fee payment, you must first cancel your scheduled exam, and then e-mail the refund request to certification@iiba.org.

If you miss your scheduled exam date without cancelling or rescheduling in advance, you will be considered a no-show. This means you will have to forfeit your exam fee or exam rewrite fee already paid (unless there is an extenuating circumstance) and, will have to repay the exam fee or exam rewrite fee to schedule and sit the exam.

To cancel or reschedule your exam, login with your IIBA credentials and select Certification > My Certifications. Click the Schedule and Pass Exam button. This will take you automatically to the PSI exam scheduling page.

You can then select the Cancel Schedule or Reschedule button.

Refer to the Scheduling and Rescheduling section within the PSI Exams FAQs for more information on cancellations and rescheduling.

Special Accommodations (only if required)

A modification to the exam procedure may be requested due to disability, handicap, or other condition that may affect the ability to sit for the exam. Special exam accommodation requests should be reasonable and not compromise the validity and reliability of the exam.

If you require special accommodations to take the exam, do not schedule your exam. E-mail certification@iiba.org and provide written documentation (such as a Doctor’s note in scanned or PDF format) from the appropriate health care professional. This note should support the need for your special accommodation and include:

  • The diagnosis of your health condition or disability that significantly impairs your ability to arrive at, read or write the exam, or any other related skills required to complete the examination
  • The specific recommendation for your special accommodations

Once your request has been approved, you will receive an email from IIBA on next steps to follow to schedule your exam.

If you have any questions, please don’t hesitate to email us at info@iiba.org or phone us directly at 1-866-789-4422 (toll free).