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Homepage Certification Exam Preparation

The IIBA®-AAC and ECBA™ exams are live web delivered exams that require a desktop or laptop, an internet connection, and, a working webcam, and microphone. Consult the PSI website for more information.

The CCBA™ and CBAP™ exams are administered at a Prometric Test Centre.

Follow the guidelines below to assist you in your exam experience.

IIBA Agile Analysis Certification (IIBA®-AAC) & ECBA™ Exams

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Prior to your Exam

Step 1: Verify computer compatibility using this tool.

Step 2: Create your PSI account here.

Use the same email address that was used as your primary address on your IIBA profile.

Step 3: Scheduling your exam.

  • In the “Search Here” field, type in IIBA, AAC (for Agile Analysis) or ECBA™
  • select the exam you want to take, and click next
  • Select a desired date and time
  • Agree to PSI’s terms and conditions for scheduling
On the Day of your Exam

Step 1: Click Sign into PSI and enter your credentials.

Step 2: Click “My Exams” and then, the “Launch” button.

You may start your exam up to 15 minutes before your scheduled start time, but not after your start time.

Step 3: Verification of your identity.

You will be required to show Government Issued ID (such as a Driver’s license or passport). A photo will be taken of both you and your ID.

International passport or government issued forms of identification must contain Western (English) characters.

If acceptable proof of identification is not provided to the proctor prior to the exam, admission to the exam will be denied, you will forfeit the exam fee and will be required to repay the exam fee in order to reschedule.

Step 4: Agree to the PSI’s terms and conditions for the exam.

If you are experiencing technical difficulties throughout your exam, do not close your session; please call immediately PSI technical support at:

U.S Toll Free: +1-888-504-9178
Direct: +1-312-612-1049

Step 8: Begin the exam.

Testing Environment Rules, Language

Read the full rules regarding your testing environment here.

Food, beverages (i.e. water) or scheduled breaks during the exam is not permitted. If required, see the special accommodations procedure.

Currently, the exams are offered in English.
Future translations of the exam may be considered and will be communicated on this site.

 

Cancellation, Reschedule, Missed or Late Policy

In order to cancel or reschedule your ECBA™ exam, log into the PSI site and click on the ‘Cancel or Reschedule’ button.

Exams must be cancelled or rescheduled at least 24 hours before the scheduled exam time. Otherwise, you forfeit the exam or rewrite exam fees, and your exam credit/eligibility will be considered used. For extenuating circumstances, please consult our policy.

If you are late for your scheduled start of the exam or miss the exam, you will be refused admission and forfeit the exam or rewrite exam fee. You will be required to repay the exam fee in order to reschedule. You can take your exam up to three times during your application period.

You can get a refund of your exam fee up to 12 months from payment date.

CCBA and CBAP Exams

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Prior to your Exam

Follow this link for details on how to prepare for the exam.

Identification

In order to be admitted to the exam, prior to paying for your exam, please ensure that your IIBA profile name matches your government identification.

View a list of accepted and unacceptable identification.

Permitted Items During Exam

Please refer to Prometric Website (same as first link above) or e-mail certification@iiba.org.

 

During Your Exam

Follow this link for details on what to expect during your exam.

 

Exam Dismissal
If you are dismissed or not admitted to the exam due to one of the following scenarios, you will be required to reschedule your exam at a fee of $100.00 USD (+GST/HST for Canadian Residents). If any of these scenarios occur, please notify the Certification Team as soon as possible.

  • Your government identification doesn’t meet the requirements or is unacceptable.
  • If you do not respond within 2 minutes OR you do not agree (i.e. you select NO) with the confirmation screen (to confirm your name and exam), after the proctor logs you onto the computer.
  • After the exam and name confirmation screen, if you do not respond within 2 minutes OR you do not agree with the Non Disclosure Agreement screen (i.e. you select NO).

 

Testing Environment Rules, Language

Read the full rules regarding your testing environment here.

Currently, the exams are offered in English.
Future translations of the exam may be considered and will be communicated on this site.

Cancellation, Reschedule, Missed or Late Policy

In order to cancel or reschedule your CCBA® or CBAP® exam, click on the ‘Reschedule/Cancel My Test’ button within the Prometric website. View the policy below for applicable fees.

If you are more than 15 minutes from the schedule start of the exam, you will be refused admission.

You can take it up to three times during your application period.

You can get a refund of your exam fee up to 12 months from payment date.

Full policy:

Before your exam date

  • 30 days or more - No Fee
  • 29 - 5 days: $50 USD* (payable on Prometric website)
  • 4 days - day of exam: Exam or Rewrite Exam Fee is forfeited

On the exam date

If you have any questions, please don’t hesitate to email us at certification@iiba.org or phone us directly at 1-866-789-4422 (toll free) ext. 2.