IIBA’s online remote proctored certification exams allow you to take any IIBA exam securely online, on your schedule and from the convenience of your home. As work environments may have firewalls set up, we advise NOT to use your work office or computer for taking your exam. A simple check-in procedure, ID verification and monitoring by PSI-certified proctors ensures the integrity and security of the exam.
Prepare in advance and know what to expect on exam day. Use these key tips and practices for a smooth, stress-free online exam experience. In addition to being offered in the remote online proctored format, CBAP® and CCBA® exams are also offered at PSI Exam Centers.
Have the appropriate government-issued identification ready for check-in and ensure that:
ACCEPTED Identification:
Step-by-step guidance on what to expect on exam day.
Watch the VideoDetailed guide on how to prepare for your online remote proctored exam.
View the GuideIf you have any questions for the IIBA Certification team, please contact us.
Your first name and last name must match exactly in three places: your identification, IIBA and the testing administrator. There can be no differences. If your name does not match your identification, you must notify IIBA. Only IIBA can make the required update for you and can be contacted at certification@iiba.org. All updates must be done at least 1 week before your scheduled exam, or you will not be able to take the exam.
If you are not admitted to the exam due to inadequate identification, you will be required to pay a fee to IIBA in order to reschedule your exam.
The ID must be the original document, current, signed and in western characters.
The following identification is ACCEPTED:
You must schedule your exam at least 48 hours in advance of your preferred date and time, or you will not be able to schedule and will need to select a different exam date.
All IIBA certification exams are offered in Online Remote Proctored format. CCBA and CBAP exams are also offered at PSI Test Centers.
Review the relevant Certification Handbook for scheduling details.
To Cancel or Reschedule Your Exam:
You must cancel or reschedule your exam at least 48 hours in advance or you will forfeit the exam fee.
Login with your IIBA credentials and select Certification > My Certifications. Click the Schedule and Pass Exam button. This will take you to the PSI exam scheduling page.
Click View My Tests to see your booking. You can then click the Cancel Booking or Re-Book button.
If you miss your scheduled exam date and time without cancelling or rescheduling in advance:
You will be considered a no-show and will forfeit the exam fee or exam rewrite fee you have paid (unless there is an extenuating circumstance). You will need to repay the exam fee or exam rewrite fee to schedule and sit the exam.
Candidates have 12 months from the day IIBA received the exam payment to request a refund.
Refund process within the 12 months eligibility period:
To request a refund of the exam or exam rewrite fee payment:
If required, a modification to the exam procedure may be requested due to a disability or other medical condition that may affect the ability to sit for the exam.
To request testing accommodations:
Read the IIBA Guide to Online Proctored Exams to learn about the rules and requirements for identification, login time, security protocols, what is allowed and not allowed during the exam, whether there is a break time for your exam, and how to navigate through the exam format.
These rules apply to you only if you are taking your CCBA ®or CBAP® exam at a PSI Test Center.
NOTE: If you require testing accommodations, please request accommodation(s) prior to scheduling your exam. Consult Testing Accommodations for details on submitting a request.
In addition to being offered in the Online Remote Proctored format, the CBAP® and CCBA® exams are offered at PSI Test Centers. These are the ONLY two IIBA exams offered at Test Centers.
Check-in at Test Centers includes a required metal detection wanding inspection by trained Test Center Administrators (TCAs). This protocol is designed to ensure that no unauthorized devices or items enter the testing area. Those who decline the wanding protocol (and have not been granted an exemption) will be required to reschedule their exam.
For those with metal implants the wand may indicate an alert, and a standard physical security check will follow. If there is an alert upon rescan, and there is no item to disclose, testing can proceed with close monitoring. If a prohibited device is found and the test taker does not provide an explanation, PSI’s security team will determine whether the test taker can sit for the exam.
The wands are American Heart Act Certified. Per PSI, they will not interfere with or harm the operation of any medical device. If test takers opt for an exemption, they must bring documentation from a healthcare provider to the Test Center.