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Exam Extenuating Circumstance Policy

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An extenuating circumstance is an event or hardship that would lead you to request extending your application period, rescheduling/cancelling your exam at no charge, or extending your recertification cycle. Please note: a request to reschedule/cancel your exam at no charge due to an extenuating circumstance can only be considered if it is no later than 30 days after ones scheduled exam.


Extenuating circumstances include, but are not limited to the following:


  • A medical emergency.
  • Illness.
  • Going into labour.
  • Death in the immediate family.
  • A military personnel being called to active duty.


Determining what is or is not considered a hardship is at the discretion of IIBA and the testing provider. If you have an extenuating circumstance, you will need to provide IIBA with proper documentation to support your request. This documentation must include a reason and a specific recommendation for your request. For appropriate supporting documentation, refer to the following table:



Required Supporting Documentation

Medical Emergency, Illness, Going into Labour

Note from an appropriate Health Care Professional, such as a doctor’s note (i.e. no x-rays, lab or test results should be provided)

Death in the immediate family

Note from a doctor nearest to the lost one, death certificate, obituary, or notice of funeral arrangements

Jury duty, military leave

Note from governing body requesting leave from individual


Please do not email IIBA your note. Instead, please add your note to either Google Drive, icloud or a dropbox and email a link to it with your request. If your request involves rescheduling or cancelling an exam, please include the exam date and your desired exam date. Please send your email to


NOTE: Every case is assessed on an individual basis and must be approved by IIBA before the request is granted.