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The Standard
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Agile Extension
Business Data Analytics
Product Ownership Analysis
The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

Preface

The Business Analysis Standard

Business analysis has continued to grow and evolve since the 2017 release of the IIBA® Global Business Analysis Core Standard. This has created a need and an opportunity to revisit its content and structure to better serve today’s needs in the business analysis community.

Evolving the Standard

The Business Analysis Standard is the foundation of professional business analysis and summarizes concepts and proven practices as the benchmark for creating business value.

The Business Analysis Standard is aligned with the key principles for standard development described by the International Organization for Standardization (ISO):

  • It was co-created with IIBA’s global business analysis community using a multi-stakeholder process.
  • Business analysis leaders and professionals were sourced from:
    • the business analysis’ global community;
    • different organizations representing various industry sectors;
    • those who have worked on a variety of initiatives.
  • Multiple review cycles were used to ensure global expert opinion was incorporated, and this feedback was included to ensure a worldwide representation.
  • A consensus-based approach was followed.

The Business Analysis Standard provides the direction for the future of the Guide to the Business Analysis Body of Knowledge®. It gives a comprehensive view of the foundation for effective business analysis. It will be updated regularly to align with evolving business analysis community needs.

Summary of Changes

The Business Analysis Standard is an update to and replaces the Global Business Analysis Core Standard.

It provides:

  • a simplified, comprehensive view of business analysis;
  • summarized foundational information;
  • information about the mindset required to focus on value creation;
  • integration of agile business analysis to address hybrid approaches;
  • addition of:
    • key competencies that are critical for effective analysis;
    • key techniques that are fundamental to performing good analysis;
    • “design” with requirement tasks and activities as appropriate;
    • managing the delivery of business analysis;
    • sustainability as a requirement classification; and
    • key terms of reference;
  • incorporation of:
    • the Business Analysis Core Concept Model™ (BACCM™) to support the work to be done; and 
    • other knowledge products that help describe business analysis work;
  • removal of numbering so there isn’t an implied sequence for tasks.

 

What Didn’t Change

The six knowledge areas and the thirty business analysis task descriptions have not been changed. Anyone studying for certifications should reference the BABOK® Guide and the appropriate Certification Guides for detailed information.

How to Gain the Most from The Business Analysis Standard

The Business Analysis Standard identifies the foundation of good business analysis. It is meant to be a summarized representation of concepts and practices that are essential to creating good business outcomes.

It is best used as a starting point to our detailed knowledge sources, which illustrate usage with examples (see embedded links in the Standard).

The business analysis community uses The Business Analysis Standard as:

  • the foundation for understanding business analysis work;
  •  a mentoring tool for people new to business analysis and new to an initiative;
  • an education tool for stakeholders who may not understand the depth and breadth of business analysis work;
  • a simplified, comprehensive view of business analysis;
  • a pathway to our future integrated knowledge sources;
  • an easy-to-use view of business analysis tasks.

Contributors

The following individuals partnered with and supported stakeholders to provide the framework for content development and delivery:

  • Jas Phul, CBAP, Director, IP and Product Development
  • Catherine Elder, Content Strategist, IP and Product Development
  • Patrick J. McNeill, PMP, CSM, CSPO, Project Manager
  • Danie van den Berg, CBAP, Product Manager, IP and Product Development
  • Maja Golubic Piric, CBAP, PMI-PBA, PSPO, Product Manager, IP and Product Development
The global business analysis community contributed to The Business Analysis Standard. Thank you to all those who participated.

The following individuals and IIBA’s corporate members provided valuable insights:

  • Aaron Whittenberger
  • Abhishek Srivastava
  • Adetokunbo Kosile-Palmer
  • Aimee Roberts
  • Amen Ajakpovi
  • Atul Kumar
  • Beverley Harper
  • Bindu Channaveerappa
  • Bob Guarino
  • Briana Ertanin
  • Bryan Shalom Sison
  • Catalin Sadagurschi
  • Chale Dodge
  • Christina Abbott
  • Christina Tan
  • Craig Leger
  • Cristina Oprisa
  • Dana Dietz
  • Divna Simeunovic
  • Edward Ngubane
  • Fabricio Laguna
  • Fathima Abdul Khadir Suhair
  • Fernando Garcia de la Vega
  • Hao (Lawrence) Dong
  • Harpal Lidder
  • Hong Ying Zhang
  • Saka Saeger
  • Sanjay Kumar
  • Srividya Balachandar
  • Stefan Bossuwé
  • Susan Davis
  • Swaminathan Balakrishnan
  • Humayun Zafar
  • Ian Richards
  • Igor Arkhipov
  • ilamathi Selvarajoo
  • Imtiaz Kaderbhoy
  • Jay Ashford
  • Jean-François Pirus
  • Jeffrey Hannan
  • Julie Herring
  • Kanchana Sridharan
  • Karen Board
  • Karen Diedericks
  • Katherine Leigh
  • Kaustav Das
  • Kevin Bujarski
  • Lisa Cuncic-Pegg
  • Lalit Kathpalia
  • LaTosha Johnson
  • Laxminarayan Mishra
  • Lucy Davies
  • Mahmud DeWan
  • Manjith Pillai
  • Marlene Barker
  • Mary Grace Centeno
  • Meghana Ranadive
  • Michael Muro
  • Taras Zakharkiv
  • Tom Tomasovic
  • Toshihiro Shoji
  • Trevor Joubert
  • Venkadesh Narayanan
  • Victoria Cupet
  • Mihaela Popescu
  • Mike Jones
  • Mike Starrs
  • Mirabela Bratu
  • Mohamed Zahran
  • Muthu Chella Bharathi Muthu Seenivasan
  • Naveen Madhava
  • Neevedita Panda
  • Oana Larisa Roman
  • Oliver Nicholson
  • Oludayo Awe
  • Oluwafemi Shawn Ogunseye
  • Oluwakorede Asuni
  • Ozgur Baris Hazir
  • Pankaj Dongre
  • Poorani Srinivasan
  • Pramod Kumar
  • Prasad Kamath
  • Prasanthni Kalyansundaram
  • Pritesh Kumar Khandelwal
  • Ramaprasad Rampur
  • Rahulkumar Panwar
  • Rashmi Hassija
  • Robin Wilson
  • Ryan Folster
  • Vitoryia Aleshko
  • Vikas Mathad
  • Walter Yu
  • Yuriy Gaiduchok

 

Corporate Members

  • Amanda Cole
  • Anthony Effan
  • Cheri Schettl
  • David Dalrymple
  • Dominic Prakash
  • Elizabeth Moore
  • Heather Humphreys
  • Julie Hockey
  • Kokulasingam Vijayasingam
  • Laura Guy
  • Matt Cloutier
  • Mark Heap
  • Romeo Keeleong
  • Sally-Anne Mitchell
  • Sherri Nowak
  • Vaideeshwaran Srinivasan
  • Vasantha Pakiarajah
  • Vishal Hatmode
  • Wes Harris
  • Wilna Coetzee

The following experts generously provided IIBA® with advice and guidance.

  • Ales Stempihar
  • Ana Lucia Pegetti
  • Andres Omar Portillo Dominguez
  • Ghia Lagman
  • Heber Ferraz-Leite
  • Herman Soleminio
  • Irena Jansone
  • Jorge Blas
  • Katrin Rosendahl
  • King Man Wong
  • Kristene Marie Layug
  • Mirche Stefanoski
  • Peter Wetzel
  • Piers Bragg
  • Shane Hastie
  • Sharon Kong
  • Sherri Nowak
  • Tarig Khalid
  • Thomas Barker

Public Member Review

As an organization, IIBA would like to thank Members of the global business analysis community whose valuable feedback made The Business Analysis Standard possible. In developing business analysis standards, it is crucial to collaborate with both leading experts and Members of the business analysis community. IIBA sincerely appreciates our Members participation in this public review and all feedback received was actioned throughout the review process. As a participant in IIBA’s public review, your contributions are vital to our important work of standards development and producing better business outcomes. Thank you for supporting IIBA’s ongoing commitment to meeting the needs of the evolving business analysis community.