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The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

3. Performing Business Analysis

Managing the Delivery of Business Analysis

The Business Analysis Standard

Organized delivery of business analysis services allows an organization to establish standards of practice (define processes, templates, guidelines, etc.) that best work in their context. Business analysis can be managed within an organization in different ways, including:

  • in a Centre of Excellence (CoE);
  • in a Community of Practice (CoP);
  • as Business Analysis as a Service (BAaS); or
  • dispersed within different business units.

Some organizations use a combination of these approaches to manage the critical services that business analysis offers with different degrees of success. The key to an organization’s success is the ability to take advantage of The Business Analysis Standard to establish consistency, quality, and standards. This supports organizations in producing desired outcomes as effectively as possible, regardless of the approach used.

Additionally, implementing practices that enable business analysis professionals to continuously learn from each other is gradually improving the quality of work being performed. By empowering business analysis professionals to collaborate, to share knowledge, tools, and experiences, a higher degree of quality and strategic alignment can be achieved.