Welcome to the IIBA® Certificate in Product Ownership Analysis Handbook. This handbook describes the process for attaining the IIBA®-CPOA certification and where information is already on

Tips and user stories for the four types of requirements.

This case study showcases the waterfall approach. Watch the video "Waterfall Analysis Approach Case Study" for more information.

Use this Preparation Checklist for your Workshop / Interview / Meeting.

Use this sample questionnaire to help with defining role functionality for user system interactions.

Check out this list of what to do and not do when recording minutes at your next meeting.

Follow these easy steps to become a better listener.

Use this checklist to prepare and capture requirements.

Use this checklist when creating your business process map.

Use this template to build your list of stakeholders