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6.4 Customer Journey Map
A customer journey map is a visual representation of the end-to-end customer experience from the customer perspective. It reveals the customers' experiences and motivations when interacting with
6.9 Human-Centred Design for Products
Human-centred design is a practical, repeatable problem-solving approach that focuses on putting customer needs first. In the context of a product, the human-centred design proposes that the
6.20 Real Options
Real Options is used to help determine when to make decisions.
6.23 Spikes
Spikes are used to time-box research, design, exploration, investigation, or prototyping activities to understand the effort required to deliver a backlog item or an initiative.
6.28 Value Stream Mapping
Value Stream Mapping is used to provide a complete, fact-based, time-series representation of activities required to deliver a product or service to the customer.
2.1 Product Development
Products can captivate customers and propel an organization to greater success, or they can result in wasted investments that cripple an organization for years. A product's success depends on
2.3 Product Ownership Analysis
Product Ownership Analysis (POA) is a researched and studied discipline, with a set of practices, processes, and procedures to create successful outcomes.