Preparing your team for a customer experience (CX) transformation is an essential step in pursuing an organizational change in the way your company delivers services to your customers. To help

Digital transformation and data analytics are driving demand for business analysis skills in non-traditional business analyst roles. Foundational skills remain key to laying the groundwork for a

The first step The first step is to align a strategy worth making, with tactics worth taking, and a contribution worth communicating. The second step The second step is to create

In the current pandemic business agility is necessary for organizations to stay healthy. This is a critical time for business analysis because it promotes business agility. In the Q3 issue of BA

Professionals responsible for business analysis want clear and consistent communication, and so we cannot let tools become a hindrance. If tools are not aligned throughout the organization, that

COVID-19 has brought many people’s careers to an abrupt halt. Here are a couple of ways business analysis professionals can ensure career advancement in the future.

Learn how you fit in the new normal with IIBA’s Global Salary Survey Organizations today need good business analysis to help guide them through the crisis of the pandemic. Do you have the skills

“Why won’t they listen to my recommendations?” “Why isn’t the management including me in their strategy planning?” In the practice of Business Analysis, we’ve heard these concerns - and

The 2020 IIBA Annual General Meeting and Board of Directors election is taking place via webinar on June 9, 2020. All current members are eligible to vote. Before that happens, you should plan to

Companies in industries around the world are using agile. Those that do it right are finding a competitive edge. According to the 13th Annual State of Agile Report, Agile adoption is accelerating