Functional decomposition helps manage complexity and reduce uncertainty by breaking down processes, systems, functional areas, or deliverables into their simpler constituent parts and allowing
Mind mapping is a form of note taking that captures thoughts, ideas, and information in a non-linear diagram.
Observation of activities, also known as job shadowing, involves examining a work activity firsthand as it is performed. It can be conducted in either natural work environments or specially
Prioritization is a process used to determine the relative importance of business analysis information. The importance may be based on value, risk, difficulty of implementation, or other
Backlog refinement is used to ensure that there is sufficient detail and clarity for items in the backlog so that the delivery team can complete an iteration.
Collaborative games encourage participants to collectively build shared understanding, trust, and team spirit. These games can be used for:
A focus group is used to elicit ideas and opinions about a specific product, service, or opportunity, in an interactive group environment. The participants, guided by a moderator, share their
A team that confidently embraces the challenge of creating the next successful product has
The Business Analysis Key Concepts chapter includes information that provides a foundation for all other content, concepts, and ideas within the BABOK® Guide. It provides business analysts with
Customer intimacy centres on knowing people. Cultivating it takes deep attention to identify what customers' value, dedication, and passion.