Welcome to the IIBA® Certificate in Product Ownership Analysis Handbook. This handbook describes the process for attaining the IIBA®-CPOA certification and where information is already on
Check out this list of what to do and not do when recording minutes at your next meeting.
Use this sample questionnaire to help with defining role functionality for user system interactions.
Follow these easy steps to become a better listener.
Use this checklist when creating your business process map.
This case study showcases the waterfall approach. Watch the video "Waterfall Analysis Approach Case Study" for more information.
Use this Preparation Checklist for your Workshop / Interview / Meeting.
Use this checklist to prepare and capture requirements.
Tips and user stories for the four types of requirements.
As business analysts, we have a unique relationship with change. We experience change personally (in our lives, in our organizations, in our career definitions); we experience change through others