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Preface
IIBA® was founded in Toronto, Canada in October of 2003 to support the business analysis community by: creating and developing awareness and recognition of the value and contribution of the
6.15 Personas
Personas are used to understand and empathize with customers, to align the solution with customer needs, or to fully understand the problems to be solved. As a profile of a customer, personas are
6.22 Risk Analysis and Management
Risk Analysis and Management identifies areas of uncertainty that could negatively affect value and analyzes and evaluates those uncertainties. It also develops and manages ways of dealing with
6.29 Visioning
Visioning is concisely worded to determine the desired outcome for an initiative.
7.3  Validate Requirements
The purpose of Validate Requirements is to ensure that all requirements and designs align to the business requirements and support the delivery of needed value.
6.2 Business Cases
A business case provides justification for a course of action, based on the benefits to be realized by using the proposed solution, compared to the cost, effort, and other considerations to
10.23 Glossary
A glossary defines key terms relevant to a business domain.
In Memoriam
It is with great sadness that we share the news of the passing of Dr Cecily Macdougall.