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6.8 Focus Groups
A focus group is used to elicit ideas and opinions about a specific product, service, or opportunity, in an interactive group environment. The participants, guided by a moderator, share their
5.2 Cultivate Customer Intimacy
Customer intimacy centres on knowing people. Cultivating it takes deep attention to identify what customers' value, dedication, and passion.
2.2  Key Terms
The BABOK® Guide describes and defines business analysis as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders
9. Underlying Competencies
The Underlying Competencies chapter provides a description of the behaviours, characteristics, knowledge, and personal qualities that support the practice of business analysis.
10.21 Focus Groups
A focus group is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment.
10.31 Observation
Observation of activities, also known as job shadowing, involves examining a work activity firsthand as it is performed. It can be conducted in either natural work environments or specially
Paywall Test
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