Volunteering serves everyone, including yourself. In what (big or small) ways could you be serving your IIBA community? And what might you gain in return?

Agile delivery is a business strategy that creates value through fast feedback and short decision cycles. Planning is an activity that is a big part of the Product Owner's role and adopting

Human-centred design is a practical, repeatable problem-solving approach that focuses on putting customer needs first. In the context of a product, the human-centred design proposes that the

This chapter describes important techniques used in POA. These techniques are widely practiced by Product Owners and other POA Professionals in their daily work. Practitioners apply their