Great work isn't enough if nobody knows it's yours. Drawing from real conversations at the Building Business Capability conference, this article explores why visibility is the skill most
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Confidence isn’t something you “unlock.” It’s something you build, practise, and carry with you into every room. Here’s how business analysis professionals can develop confidence that actually
Process improvement often struggles when the human side of change is overlooked. This article explores how resistance, culture, influence, and change fatigue shape outcomes, and why business
When a data discrepancy landed on my desk, the obvious move was to fix the number. What I found instead was a lesson every business analyst eventually learns: sometimes the most valuable thing
Confidence is the difference between knowing what to do and actually doing it. For business analysts, that gap shows up in meetings, decisions, and recommendations every day.
What happens when an AI tool gives a passing score to completely useless requirements? One business analyst decides to find out—using a margarita-themed experiment that serves up a bitter truth.
Eliciting the requirements when the stakeholders won’t tell you what they want—if this is so easy, why isn’t everyone doing it?
In this article, Heather Mylan-Mains explores seven common but preventable mistakes that business analysts make—and the practical habits that address them. From unclear problem definition and
This article explores how AI tools can enhance business analysis practices, particularly in elicitation, requirement writing, and validation. Through practical examples, it shows how AI can
This article demonstrates how AI enhances traditional business analysis to accelerate qualitative insights—without replacing professional judgment. It shows how businesses can responsibly use AI