11 New KnowledgeHub Resources for the Moments That Matter
Key Takeaways
- IIBA's KnowledgeHub has added eleven new business analysis resources, including nine insights, one template, and one infographic, covering solution evaluation, requirements management, customer journey mapping, prototyping, and reviews
- The Formal Walkthrough Template provides a repeatable structure for conducting requirements, design, and solution reviews—supporting alignment and productive discussion across teams
- New KnowledgeHub insights like Analyze Potential Value and Recommend Solution, Define Design Options, and Organizational Modelling address solution evaluation and organizational complexity in business analysis work
- The Maintain Requirements and Designs Infographic is a visual resource designed to communicate requirements concepts to non-technical stakeholders and cross-functional teams
- KnowledgeHub now includes insights on Business Capability Analysis, Customer Journey Mapping, and Prototyping—supporting core business analysis activities from discovery through validation
- Non-members can access KnowledgeHub through a seven-day free trial via IIBA membership
Requirements are changing mid-sprint. Stakeholders are asking for solutions before the problem is fully defined. Review meetings are generating more questions than answers.
When things get complicated, the right resources make a real difference. Eleven new additions have just landed in KnowledgeHub. Insights, a ready-to-use template, and an infographic, all covering core business analysis activities: solution evaluation, customer journey mapping, prototyping, reviews, and requirements management.
Because knowing what should be done is only half of it. Having the structure and insight to act on it is where confidence comes from.
When You Need to Make the Case
Two new insights—Analyze Potential Value and Recommend Solution and Define Design Options—help professionals evaluate possibilities, frame trade-offs, and guide conversations toward informed decisions. Useful for prioritization discussions, stakeholder workshops, and solution evaluation.
Business Capability Analysis and The Value of Business Analysis to Organizational Success round out this area, connecting day-to-day analysis work to broader organizational outcomes.
When Conversations Start Going in Circles
The new Formal Walkthrough Template gives teams a shared process for reviewing requirements, designs, and proposed solutions—structured enough to keep things moving, flexible enough to fit most contexts. The accompanying Reviews insight expands on approaches for conducting effective evaluations and maintaining alignment throughout.
When Stakeholders Need Clarity Quickly
The Maintain Requirements and Designs Infographic translates detailed concepts into something easier to communicate across teams—useful for onboarding, alignment sessions, or any conversation where not everyone is close to the details. Meanwhile, Customer Journey Map and Prototyping support the same goal during discovery and validation work.
A practitioner might start with customer journey mapping to surface pain points, move into prototyping to explore solutions, then use walkthroughs and reviews to validate decisions with stakeholders. These resources are built to support that progression.
When Requirements Continue to Evolve
The Maintain Requirements and Designs insight keeps requirements accurate, traceable, and aligned as projects shift. Paired with Organizational Modelling, it offers practical guidance for anyone navigating process change, operational complexity, or evolving business needs.
Explore What’s New
All eleven resources are available now through your IIBA membership. Log in to KnowledgeHub to explore them.
Not a member yet? A seven-day free trial gives you full access—no commitment required. Start yours today.
About the Author
Maja Golubic Piric (CBAP, PMI-PBA, PSPO I) is an experienced business analysis professional, consultant, and trainer dedicated to advancing business analysis as a profession. Her professional experience relates to developing custom software solutions in the public and private sectors, applying predictive and adaptive approaches. As a business analysis consultant and trainer, she has helped many organizations develop a Centre of Excellence, establish business analysis standards, and improve the quality of business analysis activities. In her current role as IIBA Product Manager, she develops compelling, high-value business analysis content to support IIBA’s strategic efforts to serve and engage members, drive new membership growth, and advance the business analysis profession globally.
