Board of Directors

The current Board of Directors is comprised of eleven members with alternating four-year terms. The current members of the IIBA® Board of Directors are:

To contact IIBA, please email us at

Biographies of the Board of Directors

Michael Augello

Micahel Augello

Michael has extensive experience performing various consultant roles, including both operational and executive leadership. Michael co-founded a successful startup IT and BA consultancy that led to a public listing on the Australian share market in 2007. Having returned to a fully hands-on role as Lead BA / BA team leader in the field as well as the role of National Practice Lead, Business Analysis within the UXC Group, Michael now devotes his time to coaching and mentoring. Michael is a nationally and internationally recognized advocate for IIBA®, and has been actively involved in a variety of ways, including:  

  • During 2008-2010, Michael served as a Director with the IIBA® Australia Chapter Board, focusing on Marketing and National Events.
  • In June 2010, he was elected to the global IIBA® Board of Directors, serving for a period as Chair of the Nominations Committee, whilst also serving as a member of the HR & Remuneration Committee. 
  • In June 2014, Michael was re-elected to the International Board and in July 2014, he was elected Chair of the Board by his peers.
Married for 28 years with three adult children, Michael maintains an active lifestyle through his outdoor interests and many hours of cycling. Living in the “sporting capital of the world”, Michael enjoys all sporting activities. 

Barbara A. Carkenord, CBAP

Barbara provides training and consulting to help companies improve their analysis maturity, consistency, and effectiveness. She combines her entrepreneurial and business analysis experience with her love of education promote the development of the business analysis practice. Barbara is the vice-chair of the board of directors for the International Institute of Business Analysis (IIBA®). During her career Barbara co-founded two successful companies and worked in varied industries including manufacturing, financial services, and software development. Barbara has worked as a leader, mentor, consultant, trainer, and instructional designer. She has written numerous books, articles, blogs, and training manuals all aimed at helping professionals enhance their skills including Seven Steps to Mastering Business Analysis.
Throughout her career Barbara has been passionate about enabling people and organizations to succeed through analysis. Analytical thinking allows organizations to increase their process efficiency and improve the quality of their products. Beginning her career in software development, early assignments allowed her to design systems which streamlined employee processes, increased the quality of information, and improved customer relationships. 
Barbara’s focus on critical thinking and increasing business value drove her to help define the business analysis profession. As an early IIBA Member, she worked on the development of the worldwide standard for business analysis, the BABOK® Guide

Keith Ellis

Keith Ellis has been an executive in the technology industry for over 20 years, whose career started with the industry trend-watcher International Data Corporation.  More recently he has held roles as CEO, COO, board member, investor or mentor to various technology companies. He holds an undergraduate business degree from Wilfrid Laurier University and MSc in Computer Science from Lancaster University for his research in business analysis. 
Keith co-founded and sold a business analysis company. Later, while working for Information Architecture Group, he became a recognized voice in the business analysis community with ~5,000 analysts attending his webinars every month. His study, The Business Analysis Benchmark, quantified for the first time the economic impact of mature business analysis practices and their positive impact on overall project success rates went viral in 2008. Keith has been involved in projects as large as the modernization of unemployment insurance tax and benefit systems for a consortia of U.S. States, and today uses his analyst skills as a central part of his approach to executive leadership.
Keith has been married almost 25 years and you will find him skiing with his daughter in the mountains of Western Canada or teeing it up for an early morning round of golf when he’s not caught up in renovating the house or puttering around his woodworking shop.

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Katie Himmelman

Katie Himmelman has 20 years of Human Resources experience with a depth of expertise delivering advisory and transactional support to entrepreneurial and larger global organizations in the Financial Services and Technology industries. Katie’s experience spans all areas of Human Resources including strategy development with business leaders, executive compensation & governance, talent & performance management, employee relations, policy development & implementation, benefits, recruitment, global mobility and learning & development. Known as a pragmatic, client-focused business partner, she has supported CEOs, business heads and employees in global organizations across Canada, the US and Europe.
Katie currently works on the Executive Compensation and Governance team at a large Canadian bank and in her spare time enjoys cottaging, waterskiing, snow skiing and spending time with her husband and young daughters.

Michele Maritato, Chair  

Michele Maritato
Michele Maritato is an Electronic Engineer graduated from the Polytechnic of Milan. He is also MBA and certified CBAP, PMP, PMI-RMP, PMI-ACP, PSM I, PSPO I, CSM. 
He has over 20 years’ experience in business analysis, project management and corporate restructuring programs, process re-engineering, development of information systems and intelligent networks in the areas of Tourism, Banking, Insurance, Transportation, Telecommunications, Construction, Chemical, Automotive, Consumer Goods and Services. Michele has been a speaker at over 50 International congresses. 
Since 2012, Michele has served as Global Director of IIBA. Michele is a partner of PMProgetti.

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Charles (Charlie) Martin 

charles-martinIn his role as a Director in Cisco’s Advanced Services Group, Charlie has been a catalyst for value-added change for many organizations. He brings his customers an expansive knowledge spanning many industries from semiconductor manufacturing to financial services, along with expertise in process innovation within supply chain, operations, sales and IT. Together, this makes him uniquely qualified to guide organizations through their digital transformation journeys. 
Today Charlie and his team focus on designing new business models enabled by the blurring of digital and physical worlds. Using information and analytics introduced by the connection of “things” to drive adaptive processes is a passion of his. His aim is to discover new ways to unlock value for new business opportunities and competitive advantages. 
An eleven-year Cisco veteran, Charlie has championed business enablement both internally, within Cisco IT, and externally, for Cisco clients, across a variety of industries. Prior to Cisco, Charlie held leadership positions at Digital Equipment Corporation, Ernst & Young, and MicroAge in the areas of consulting, operations, finance, supply chain, and IT. He also served as a RosettaNet board member, and as CTO for the Arizona Partnership for the New Economy. 
Charlie holds a Bachelor of Science in Accounting from Arizona State University and is a certified ITIL practitioner in Change, Configuration and Release Management. Martin is a veteran of the US Navy Submarine Service Nuclear Propulsion Program.

Esther Mui

Esther Mui
Ms Mui has extensive risk management, corporate finance and credit rating experience, with in-depth exposure to international capital markets and diverse industries in North America, Europe and Asia. She has specialized knowledge in energy, transportation and infrastructure sectors, and in dealing with mergers and acquisitions.

She is currently the President of Andest Consulting Inc., an independent business consulting company. Among her assignments, she acted as the Executive Consultant to the CEO for an oil sands/technology company in Calgary, focusing on strategies and debt financing. During 2001-2011, she was the Senior Vice-President, leading a team responsible for the credit rating of the energy sector for DBRS Limited, the world’s fourth largest credit rating agency.

Previously, Ms. Mui was an executive at Scotiabank, responsible for the Europe/Global Transportation risk management team. She was also engaged in part-time business lecturing for a world renowned university. Ms Mui is an MBA, a CPA and CMA.

She is currently on the board of CMA of Ontario, and was a long-term board member for a not-for-profit organization. Ms. Mui was a consistent top performer at DBRS and Scotiabank, and a proactive voting member in rating/credit adjudication committees.

Among her achievements, she succeeded in initiating rating coverage of the income trust sector, and similarly in initiating/managing a multi-billion dollar asset-based global transportation portfolio, with no loan loss experience. She excels in establishing client relationships at senior executive levels, and with the investor and media. Ms Mui also has the ability to train and motivate staff to reach new heights, and to pool resources from different functional/regional units for the common good of the organization.  

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Judy Munro

Judy MunroJudy Munro brings over 30 years of senior operations, finance and Board level experience to her role as the Canadian President of Robert Half  Executive Search, a division of global staffing and recruitment firm, Robert Half. Over the course of her career, she has held executive-level and Board positions within public and private company environments, from small entrepreneurial concerns to international multi-divisional operations across a broad cross section of industries.
Throughout her career, Judy has been actively involved in various charitable and professional activities. She served on the Board of  publicly traded Summit REIT, owner of one of Canada’ largest industrial real estate portfolios, until its $3.3 billion sale and subsequent privatization. Judy was  Chair of Summit’s  Corporate Governance Committee and a member of its Audit Committee. 
Judy is a long time and active member of the Financial Executives International, an organization of senior financial professionals representing North America’s leading corporations, with 16,000 members and over 700 members in Toronto. She has served on the Board of FEI’s Toronto and Vancouver Chapters for over two decades, chairing various committees and is a Past President of Toronto Chapter. In 2009, Judy was honoured as the inaugural recipient of the FEI Canada Toronto Chapter Leadership Award in recognition of her active volunteer contributions to the Chapter. 
Judy is a Chartered Accountant and holds a Bachelor of Commerce (With Distinction) from the University of Toronto. 

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Heather Mylan-Mains, CBAP

Heather Mylan-MainsHeather is from Des Moines, Iowa. She grew up there, pursued her bachelors and graduate degrees there and stayed to raise her family. She is a stimulus for change as a mom, a business analyst consultant, Past President of Central Iowa Chapter, Deputy VP Chapters IIBA and was Volunteer VP Chapters, IIBA. 
Heather has worked as a Business Analyst long before there was a formal title. For the past 17 + years, she has worked with a variety of project teams to identify and solve many problems and challenges in the financial services, insurance and higher education industries. Projects have included new system development, process improvements, COTS implementations as well as assessing, leading and coaching other business analysts. 
She has a passion for sharing the power of the Business Analyst role and promoting the importance of that role in every business. She applies that passion to the classroom teaching students through B2T Training and speaking at events. Heather is a natural collaborator and engages people at all levels in organizations. She leads teams to success through focusing on the organization strategy and understanding the real problems to be solved. 
She has been fortunate to work through all the processes of business analysis in the SDLC and be able to participate in many roles in projects. There is no part of the RACI matrix she has not been responsible for! 
Heather has a BA in Accounting from Grand View College and an MBA from Drake University and is a CBAP®.

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Guy Pearce

Guy PearceGuy Pearce has senior corporate governance experience as a Director on the Board of Directors of a listed bank, senior corporate operations experience as EVP (divisional CEO) in a listed, multinational retailer, as well as corporate governance experience as Chairman of two independent private financial services companies, one of them operating across three countries.  
His career success is built on generating high ROI from investments in enterprise technology, and he has presented various keynotes internationally on a number of topics associated with this success. Of particular interest is that he presented perhaps the first global, peer-reviewed case study to a global audience on the benefits of Big Data in 2008, a project that generated $94.95 million in incremental value within six months for a multinational bank. 
Beginning with strategy, his passion extends to creating measurable value, whether it be in strategically managing the drivers of revenue and cost, or in mitigating operating risk. Indeed, his customer-centric mindset, his ability to rally a team together towards a common cause, and an indefatigable focus on delivery has resulted in a solid track record of outputs and measurable value creation.   
He has qualifications in both Science and Commerce, and has over 20 years of IT, business and strategy consulting experience. He is the founder and managing partner of Toronto-based Big Data firm, REData Performance Consulting, and co-leads the development of Halton’s global Big Data hub. He is an avid outdoorsman and a passionate ultra-endurance cyclist. 

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Dave Polsky 

Dave Polsky currently works as a CIO for a Canadian insurance provider, overseeing all information systems, applications and infrastructure. As a seasoned IT veteran with over 25 years of experience working with Fortune 1000 companies, David excels at leveraging technology to ensure clients and employers achieve their overall business objectives. 
David brings a diverse technology background with strengths in infrastructure and operations, application management, IT security, process optimization, B2B eCommerce, and mobile applications. His experience in both the public and private sectors combined has given him a keen understanding of how to support operations and requirements in different business environments. As a co-founder of a mobile and web applications development company David understands the entrepreneurial nature of technology and the importance of strategic direction. 
David holds a B. Comm. Honours degree, has attained a CISSP designation, is a Drexler Certified Facilitator, and completed a Supply Chain Management program at Michigan State University.

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