Industry Research


The State of Customer Experience Innovation, 2016: Customer Analytics Gets Critical

New Resource Now Available!
 
gartner-logoIIBA® is pleased to present new customer analytics research by Gartner called "The State of Customer Experience Innovation, 2016: Customer Analytics Gets Critical". This publication is one of the many ways that IIBA is helping to provide our Members with access to the latest industry knowledge and resources.

2017 Annual Business Analysis Salary Summary Report

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Positioning for Success

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Together with KPMG Canada, International Institute of Business Analysis™ (IIBA®) embarked on a transformative research and impact study to reflect the essential role of the business analyst. The study is intended to serve as a common voice for the business analysis community, deliver a critical assessment of the industry today, perceptions across key stakeholder groups and trends relating to the profession on a global scale.

What is the current state of business analysis? What are the future opportunities for business analysis professionals? What skills will be required in the future? What do business leaders need from BAs?

Discover the answers to these questions and more!

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KPMG and IIBA Research and Impact Study Análises de negócios - posicionamento para o sucesso Press Release Webinar
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BCS

As part of our ongoing commitment to providing the BA community with increased value, support and insight, we are pleased to share with you publications developed in collaboration with BCS, The Chartered Institute for IT.  

Business Analysis and Digital Transformation. This discussion paper looks at how business analysis professionals are leveraging shifting markets and industry transformation to change the relationship with customers and suppliers in fundamental ways that were impossible before.

Business Analysis in a Disruptive World. This discussion paper examines an important question that we are all facing: How can Business Analysis professionals support business in a disruptive world?

forrester-logoBusiness Analysis in the Digital Economy

Take a closer look at the impact of digital transformation on the role of the business analysis professional in today's digital economy. Read the research available from Forrester.