What is the cost of attaining an
The application fee is $125 USD and is not refundable (i.e.
regardless of whether
your application is approved or declined). The exam fee is $325 USD
for IIBA members
and $450 USD for non-members.
Are there companies that formally recognize IIBA
Yes, there are companies that formally recognize the
CBAP® certification for their employees.
A list of these
companies is posted on our website at
Industry Recognition. We fully expect similar recognition for the
Do I need to be a member of IIBA to apply for certification and
No, you do not need to be an IIBA member, although there are many
benefits to being
an IIBA member including, but not limited to, discounts off of the
fee and the recertification fee.
How much time is needed to complete the application process and
prepare for the
exam once approved?
It really depends on the individual however, some feedback we've
Note: IIBA does not, in any way, represent that completing the above
success at passing a certification exam.
- Rely on your work experience to get you through it...you can't
definitions, content, or A Guide to the Business Analysis Body of
(BABOK® Guide. You have to partner
the BABOK® Guide with your
practical application/ knowledge to be successful.
- The qualifications to take the test are not just ceremonial;
they are in fact
pre-requisites to passing the test.
- Use the application process as the first stage in studying, and
translating your experience based on the
BABOK® Guide is a reflective
process that can take time.
- Attend training courses by IIBA Endorsed Education Providers
(EEPTM) in those areas you feel that
would help benefit your study efforts.
- Use online resources.
- Use practice exams online as this simulates the environment in
you'll be tested.
- Use CBAP® Study Prep books, which
are widely available.
- Discuss chapters with study partners when studying. Use plenty
of examples to
provide context where needed.
- Take your time filling in the application and use it as part of
- Allow three to four months for studying, at least eight hours
per week split
between reading the BABOK® Guide and
other support information, and
completing practice tests. Everyone's study habits are different,
but this is a suggested minimum in combination with other work and
- Attend events hosted by the IIBA chapter in your area. This may
not always be
possible, but they may be very helpful with study preparation.
- Participate in study groups. Study groups can help with your
leveraging everyone's experience to provide context. This will
ensure a more thorough understanding, rather than trying to memorise
- Know your job well: the practical application of the BABOK® Guide
information is a great
One of my references claims that he did not receive the email
reference request. Is there a way to re-send it?
This applicant has 2 following options:
- If the email address entered for the reference is
On the References page, click on the "Edit" link next to the
reference that has not
received the email notification. Once in the Reference Details page
click on the
"Update" button. The email will be re-sent to the email address
mentioned in the
form. If the reference does not receive it then the problem is due
reference's firewall stopping the email from getting to him/her.
In this case, the applicant will need to replace the reference's
email address with a different one (personal email addresses tend to
not block emails
as much) or replace the reference altogether as outlined in step 2
If the email address entered for the reference is
On the References page, click on the "Remove" link next to the
reference that has
not received the email notification. Confirm by clicking on the
Add a new reference with the correct email address and click on
Contacts for many of the projects I have worked on over the
past 7 or 10 years
are no longer available. How do I document this in such a way that
I can still get
credit for the hours performed?
Please indicate the situation in the description field for the
in question (i.e., that you are not able to provide contact
information for the
person you reported to) and minimally, provide the name and
contact information of
a person who can verify your employment with that organization.
cannot be the case with all projects submitted as we need some
projects for which
we can validate the tasks, hours and dates with the appropriate
contact for audit
Have you considered having a reduced total hour requirement
for the applicants
who possess post-secondary education such as a University degree
or a College
While we do agree that this education/training is valuable to
analysis practitioner, this is the reason we have the requirement for
when applying for the CCBA® and
CBAP® designations. Having said
that, the focus is on
the skills, experience and expertise gained from real-world BA
work experience. The
requirements were developed based on the fact that working as a BA
experience that cannot be gained in an educational setting, no
matter what the area
of study. In addition, the exams have been developed in such a way
as to require BA
work experience, not taking advanced education into account.
Are there any possible substitutions to the application
No, you must meet all of the requirements as outlined in the CCBA®
Handbook (as applicable) to be eligible to write the
Will IIBA be very severe verifying experience?
Exam candidates and designation recipients may be audited to
work experience and other information provided in the
What are the criteria used to validate experience?
Work experience must be related to business analysis,
performing tasks as per
A Guide to the Business Analysis Body of
(BABOK® Guide). See the CBAP® Handbook
or the CCBA®
My work experience includes tasks other than those meeting the
requirements. Should I include all my experience from the present
back to my first
business analysis (BA) experiences within the last 7 (for
CCBATM) or 10 (for
As per the instructions in the application, only business
analysis specific work
experience aligned with the
BABOK® Guide is
considered. During the application assessment process, work
experience that is not
aligned with the BABOK® Guide
corresponding hours are deducted which can reduce the total hours
the minimum. Therefore, documenting more hours than the minimum
recommended. In addition, gaps in work experience years are not
considered as long
as the requirement is met. Overlaps in work experience and/or
extra hours are
reviewed to ensure the number of hours is appropriately documented
How can I provide experience in the application that involve
company proprietary information?
Indicate in the Description field for the project that it
company information and then provide only as much information as
breaching the privacy.
I can provide the details or certificate for Professional
but am unable to enter details online such contact name, phone
number and email,
etc. How should I proceed with that? Shall I put my
No, contact information must be entered for someone else other
applicant. It must be someone who can validate that they took the
course in the
event the application is audited by IIBA. If it's an online course
then you may
have registered through your company's HR system or such so you
can provide us with the HR person's contact information.
I understand that delivering training is not considered as
towards the work experience requirement. However, I am currently
workshops and, during the course of most workshops, I work with
clients on their
projects as a mentor, performing a wide range of BA consulting
services. This is
above and beyond the actual class discussions and accounts for
hours per week. Over time, this activity adds up and is spread
organizations nationwide. Can I account for this time as work
experience? If so,
what is the best way to document the time?
Any general coaching provided during a training session would
training time and therefore, does not qualify. However, follow-up
consulting outside of the training course for a student's
specific project would count. Combine all hours into one project
and select the
BABOK® Guide aligned tasks
time spent supporting students with their specific questions
outside the course. As
part of the contact information for this project you will need to
provide the name
of a person at your organization that can (1) verify you provided
this service to
students and (2) how much time you generally spend on the selected
What qualifies for the 21 hours of required training in the
All IIBA endorsed courses qualify for the Professional
Other courses may qualify as long as they meet the professional
criteria specified in the handbooks.
Is it safe to assume that when the handbook refers to
hours (and Credit Hours in the application form), that it is
Professional Development Units (PDUs) or CDUs/CEUs?
For initial certification, the term
IIBA® uses is
Professional Development (PD) hours when referring to this
requirement. IIBA is
very specific as to what qualifies for PD (details can be found in
Handbook). On the application form, for the professional
the applicant is asked to fill in the number of Credit Hours for
the course. 1 hour
of classroom/contact time of Professional Development = 1 Credit
Hour in the
For recertification, the term IIBA uses is Continuing Development
Unit (CDU). As
with PD, IIBA is very specific as to what qualifies for CDUs
(details can be found
CBAP® Recertification Package).
One (1) hour of
classroom/contact time of continuing development = 1 CDU.
recipients are required to track their own CDUs and submit their
application and fee by their recertification due date.
Note: IIBA never uses or refers to "PDU" or "CEU", which are terms
used by other
Do online courses hold as much weight as the classroom courses
to meet the 21
PD hours requirement?
Online courses do hold the same weight as classroom courses for
Development (PD) requirement; however, all courses must meet the
PD criteria that
are described in the handbooks. In addition, for online courses,
you must be able
to provide proof of taking the course in case you are audited. As
with all courses
(online and classroom), if it is endorsed by IIBA then it
towards the 21 hours of PD. If it is not endorsed, it does not
qualify and will have to be assessed at the time of application to
ensure it meets
the PD requirements.
What kinds of requirements are needed for trainers of courses
I submit as
Professional Development? Can they be outside vendors or internal
There are no requirements for a trainer. Trainers can be
external vendors or
internal to an organization. You will need to provide proof of
audited) and may be asked to provide a course overview if we have
the Professional Development submitted.
Does training in Microsoft (MS) Project or Visio count towards
MS Project does not count since it is a Project Management tool
and it is not
required to perform business analysis. Visio does count since it
is used for
business analysis work such as modeling and diagramming. The same
apply to other products/tools.
If the application reviewers identify a task that the
applicant selected that
is not aligned with the BABOK®
Guide, how will
they know how much time to deduct when the hours are provided at
the project level
and percentages provided at the Knowledge Area level and not the
As per the instructions in the application itself and in the
selected that are not aligned with the
Guide will be deducted and have hours deducted for them based
on the percentage
submitted for the specific Knowledge Area. Each task selected
within a Knowledge
Area for a given project carries equal weight. This is as close as
it gets to
identifying hours at the task level which is the reason we
encourage applicants to
only select tasks that are aligned with the
Guide thereby avoiding deductions in the first place.
After I submit my application how long will I have to wait to
find out if I'm
approved to sit for the exam?
Applications are assessed and results emailed to applicants
within 21 business
days of IIBA receiving the complete application and the
How do I sign up for the exam?
The exam is the final requirement to achieving an IIBA
interested in taking either the CCBA®
CBAP® exam must first complete and
respective application with payment and be approved - this is the
process for IIBA designations. Once an application is approved and
has paid the exam fee to IIBA, the applicant is eligible to take
the exam. The
eligible exam candidate will then receive an email notification to
for the exam.
How and when are exams offered?
The exams are offered via computer based testing (CBT) at
dedicated test centers
around the world. Exam locations can be found at CBT Locations.
Most test centers offer exams at various dates and times on a
monthly basis. This
listing includes locations outside of North America.
Once my application is approved and I am registered for an
exam, when do I find
out about the exam logistics such as exact location, room,
Once you have registered online for the exam, you will receive
notice via email with the exam logistics almost immediately.
If I'm not able to write the exam within the specified
timeframe, do I have to
reapply and pay again?
Exam candidates have one year from the time their results email
is sent by IIBA
to take the exam. It is the candidate's responsibility to ensure
their application does not lapse. If an application lapses, the
reapply and repay the non-refundable application fee.
We are currently reviewing providers to provide training
support for our staff
seeking certification. Would you have any suggestions on such
We are proud to have many Endorsed Education Providers
(EEPTM) that have submitted their
courses to IIBA® for review to
ensure they are
aligned to the BABOK® Guide.
We encourage you
to investigate the EEP endorsed courses and determine for yourself
which ones might
best meet your certification program needs.
no basis on which to recommend one EEP over another.
How can I prepare for the exam?
To prepare for the exam please refer to the
BABOK® Guide and the
The exam is also based on experience. You may also want to look at
Endorsed Education Providers (EEPTM)
listing for any
additional training you may require or contact your local IIBA
scheduled study groups.
Can you tell me what material I need to review or course I
should take to
prepare for the exam?
There is no exam syllabus and we do not require you to take a
prep course to
qualify for the exam. As long as your application is approved, you
are eligible to
take the exam. We strongly recommend that you review the
BABOK® Guide which is also
posted on the
Do you have examples of exam questions?
No, we do not provide sample exam questions. However, a number
of EEPs do offer
How many questions are on the exam?
The CBAP® and
exams each have 150 questions.
What kind of questions are they?
All the questions are multiple choice with four possible
answers from which to
select. Some questions are based on "comprehension" (e.g.,
etc.) and others are based on "situational analysis" (e.g. given a
is the best course of action) where the applicant must perform
analysis to arrive
at the answer. It is neither all of one type or the other but
covers a range of
What is the exam based on?
The exam is based on the
however, it is not the sole source of questions on the exam. In
addition to the
BABOK® Guide itself, the exam
candidates' knowledge of sources referenced by the
BABOK® Guide and
candidates' business analysis experience.
How long will I have to complete the exam?
Candidates will be given three and a half hours to complete the
What is the minimum score necessary to pass the exam?
Cut scores are developed using psychometric procedures
led by our exam
administrators. The process for creating the certification exams
is as follows:
- An item writing session is facilitated with
CBAP® volunteers who develop the
exam questions or
- Another group of CBAP®
volunteers review and
rate the level of difficulty of each question.
- The exam is launched.
- After a number of exam candidates take the exam, the cut
score is calculated
based on the cumulative performance of test items. Once set, the
cut score does
not change throughout the life of the exam, although it is
monitored to ensure
the effectiveness of the exam.
The IIBA Certification Body will not publicly reveal the cut score
or the pass
rate for any exam. Raw scores are normalized to a standard scale.
500 is the
minimum score needed to pass, not the maximum possible score and
is mentioned in
the failed exam result.
If I don't have experience in Enterprise Analysis for
example, should I apply and would I have a chance of passing the
exam. Does it
matter in which subject area I may have a lack of experience?
The Exam Blueprint identifies the relative weight of each BABOK
in regards to the number of applicable questions on the exam.
What happens if I don't take the exam on the date I
If you missed the exam date without cancelling in advance and/or paying the rescheduling fee to the test provider as per their online registration process and cancellation policy, you are considered a no-show and you forfeit the exam fee. However, if there were extenuating circumstances such as a medical emergency, these will be considered with the proper documentation such as a doctor's note. Every case is assessed on an individual basis. Specifics on the exam cancellation and rescheduling policy are described here: CBT Locations.
Can you clarify the breakdown of what is really necessary to
pass the exam? Do
you need to pass in each knowledge area or is it a cumulative
The exam score is based on a cumulative total.
Is a test taker better off skipping questions or answering
them all, whether
they are right or wrong?
Questions that are answered wrong or are skipped entirely are
differently from one another - both actions will impact the score.
'marking' and 'unmarking' will not have an effect on the
How will I know if I passed the exam?
Exam candidates will be notified immediately on screen once
they have submitted
their computer based exam. For those who fail the exam, they will
be provided with
additional information, specifically the Knowledge Areas that
attention. (Please note that with the launch of a new exam,
immediate scoring is
not available until the Cut Score study is complete, about two
months after the
launch of the exam.)
How many times can I take the exam?
Upon receiving notice that your application has been approved,
you have one (1)
year to successfully pass the exam. If you fail the exam on the
first attempt, you
may retake the exam once, after paying the rewrite fee and waiting
three (3) months
from the date of your initial attempt.
If you do not successfully pass the exam within one year of your
approval (either because you did not pass the exam after one or
two attempts, or
because you did not sit for it), you must reapply and pay the full
If I don't sit for the exam until more than nine months after
approval email and I fail, am I out of luck for retaking the
Yes. You must pass the exam within one year of the approval of
or two exam attempts, whichever comes first. After this, you must
complete the application process (including paying the
fee and exam fee) and, be approved to be eligible to take the
If during the exam, the computer stops working and locks up,
will this affect
No, it won't change the score. The candidate responses to each question are stored automatically on the test administrator’s server as soon as the response is entered. There is nothing stored on the testing computer itself because we are receiving the test as the tester is answering each question. A lockup or even a log out will not affect responses that the tester has already entered, nor will it change the tester's examination time used (i.e. extra time will be added to the end for any time lost due to system problems).
Will training provider's Professional Development Units
(PDUs) count towards maintaining
CBAP® status? Will
attending chapter meetings count towards the recertification
Details on the requirements for recertification can be found in
What happens if I am off of work due to illness or maternity
leave during my
IIBA® recognizes that extenuating
may arise. CBAP® recipients who are
to illness, on maternity leave, or who are military personnel
called to active duty
can request an extension to their recertification cycle. Requests
can be made to
What are the Recertification Fees?
The current renewal fee for IIBA members is $85 USD and $120 USD for non-members (plus GST/HST for Canadian residents) and is non-refundable.