If you have recently experienced difficulties reaching the IIBA® member login page, please follow the remediation steps below for the browser that you are using.
IIBA was recently mandated by PCI to only allow secure connections with strong encryption - browsers that operate with at least the TLS (Transport Layer Security) 1.1 protocol enabled.
Additionally, IIBA’s secure member website no longer supports the RC4 cipher suite for establishing TLS connections as this cipher is known to have vulnerabilities.
Please refer to the recommended browser table below for use with popular desktop operating systems.
*Browser versions as of August 2015
TLS 1.1 and TLS 1.2 are not supported for Internet Explorer on Windows XP and Windows Vista. Chrome or Firefox are the recommended alternate browsers to use.
TLS 1.1 and TLS 1.2 are supported but disabled by default for Internet Explorer (8-10 for Windows 7 / Server 2008 R2, 10 for Windows 8 / Server 2012, IE Mobile for Windows Phone 8). Internet Explorer version 11 or higher is the recommended browser.
1. Click on Tools (or gear icon)
2. Click on Internet options
3. Click on Advanced tab
4. Scroll down towards the bottom of the list
5. Check TLS 1.1 and TLS 1.2
6. Click Apply
While Firefox version 27 has TLS 1.1 is enabled by default; at least version 39 of Firefox is recommended.
1. Enter about:config in address field and press Enter
2. Enter tls in Search: field and press Enter
3. Double click on security.tls.version.max
4. Enter a value of 3 for security.tls.version.max and click OK button
Chrome version 22 supports TLS 1.1 and TLS 1.2 is supported on version 30 and higher. However, users are strongly advised to consider upgrading to version 33 or higher of Google Chrome.
There are no options for modifying and enabling TLS 1.1 in Safari. TLS 1.1 and 1.2 are automatically enabled in Safari version 8 or greater. Users are advised to upgrade to Safari version 8 or higher.